Find answers to common questions about Exclusive Loans, our loan products, eligibility criteria, and the application process. If you can’t find what you’re looking for, contact us and our team will be happy to help.
General
What is Exclusive Loans?
Exclusive Loans is a South African loan-matching network and authorised Financial Services Provider (FSP 54644). We connect applicants with NCR-registered lenders offering personal loans, payday loans, short-term loans, and more.
Is Exclusive Loans a lender?
No. We are not a lender. We are a broker/matching service that submits your application to multiple NCR-registered lenders so you can compare offers.
Is it free to use Exclusive Loans?
Yes, completely free. We never charge applicants any upfront fees.
Eligibility
Who can apply for a loan through Exclusive Loans?
You must be 18 or older, a South African citizen, have a valid bank account, and have a permanent source of income.
Can I apply if I am blacklisted or have bad credit?
Yes. Many lenders in our network consider applicants with impaired credit, focusing on current income and affordability rather than credit history alone. See our Bad Credit Loans page.
Can government employees apply?
Yes. Government employees including teachers, nurses, SAPS officers, and municipal workers often qualify for the best rates via persal-linked loans. See Loans for Government Employees.
Loan Amounts & Rates
How much can I borrow?
Loan amounts range from R500 (payday loans) up to R250,000 (personal loans), depending on the product and your affordability.
What interest rate will I pay?
Rates typically range from 9.75% to 27.5% per annum depending on your credit profile, income, and the lender, and are capped under the National Credit Act.
Are there any hidden fees?
No. All fees charged by lenders are regulated under the NCA and must be disclosed in your pre-agreement quotation before you sign anything.
Application Process
What documents do I need?
A valid South African ID, your latest payslip or proof of income, three months’ bank statements, and proof of residence not older than three months.
How long does approval take?
Most applicants receive a decision within minutes to a few hours. Funds are usually paid out within 24-48 business hours of approval.
Will applying affect my credit score?
A standard credit check is performed as part of any application, which is normal and required under the NCA. This is a routine part of responsible lending.
Loan Types
What types of loans does Exclusive Loans offer?
Personal Loans, Payday Loans, Short-Term Loans, Bad Credit/Blacklisted Loans, Debt Consolidation, Loans for Government Employees, Debt Mediation, and Funeral Cover.
What is the difference between a payday loan and a personal loan?
Payday loans are smaller (R500-R8,000) and repaid within 1-3 months, usually aligned to your next salary. Personal loans are larger (up to R250,000) with terms up to 6 years.
Repayment & Compliance
What happens if I cannot make a repayment?
Contact your lender immediately. Many offer extensions or revised repayment plans. Avoid taking new loans to cover existing repayments.
Can I settle my loan early?
Yes. The National Credit Act gives you the right to settle any loan early. Any settlement fee is regulated and capped.
Are Exclusive Loans lenders regulated?
Yes. All lenders in our network are registered with the National Credit Regulator (NCR) and comply with the National Credit Act No. 34 of 2005.
Still Have Questions?
Our team is ready to help, or you can apply now and get matched with the right lender.